Service packs are needed for SAT compliance and bug fixes. Failed updates leave the system outdated.
| Step | Status |
|---|---|
| Verify current version | ☐ |
| Back up databases | ☐ |
| Close all sessions | ☐ |
| Disable antivirus | ☐ |
| Run as administrator | ☐ |
Explore 50+ guides to solve common errors in Aspel SAE, COI, NOI and License Server
View all Aspel guides →Common causes: the current version isn't the required base for the SP, users are still connected during the update, the Windows user lacks admin rights, or antivirus blocks file modifications.
Always. The update modifies the database structure. A failed mid-process update can leave the database unusable.
Open SAE > Help > About. You'll see the version (e.g., 9.0) and service pack (e.g., SP4).
Some SPs are cumulative. Check the release notes on Aspel's website for prerequisites.