TL;DR — Quick Summary
Fix CFDI invoice reprint errors in Aspel SAE: missing XML file, broken print template, canceled status, and incorrect storage paths for Mexican e-invoicing.
Error When Reprinting CFDI Invoice in Aspel SAE
Reprinting electronic invoices is a frequent operation: customers who lose their invoice, SAT audits, or internal reconciliations. When SAE cannot reprint, the problem is usually missing files, misconfigured paths, or damaged templates.
Prerequisites
- Aspel SAE with CFDI module configured.
- Original XML files from stamped invoices.
- CFDI print template installed.
CFDI Invoice Status Types
| Status | Meaning | Can Reprint? | Action |
|---|---|---|---|
| Active | Valid, active invoice | ✅ Yes | Reprint normally |
| Canceled | Voided with the SAT | ✅ Yes (with mark) | Shows “Canceled” label |
| In Process | Cancellation pending | ⚠️ Partial | Wait for SAT resolution |
| Replaced | Substituted by another invoice | ✅ Yes | Include reference to new one |
Common Causes and Solutions
1. XML Not Found
SAE cannot locate the stamped XML file for the invoice.
Solution:
- Verify the path in Settings > CFDI > XML Path.
- Confirm the file exists: the name is
{UUID}.xmlor{Series}{Folio}.xml. - If deleted, restore from backup or download from the SAT portal > Electronic Invoice > Query.
2. Missing Print Template
The print format file (.qr2 or .fr3) is missing or corrupted.
Solution:
- Verify in Settings > Print Formats that a template is assigned.
- Reinstall from SAE disk: copy template files to
C:\Program Files\Aspel\SAE\Templates. - If using a custom template, regenerate from the original.
3. CFDI Folder Permission Error
SAE cannot read files due to insufficient permissions.
Solution:
- Right-click the XML folder > Properties > Security.
- Grant Read and Write permissions to the user running SAE.
- In networked environments, verify the shared folder is accessible.
4. Invoice in Cancellation Process
The invoice is being canceled with the SAT and SAE blocks reprinting.
Solution:
- Wait for the SAT to resolve the cancellation (maximum 72 hours).
- If the PDF is urgently needed, open the XML directly with a CFDI viewer.
Quick Diagnostic Table
| Error | Probable Cause | Solution |
|---|---|---|
| ”XML file not found” | Path changed or file deleted | Verify CFDI path, restore from backup |
| ”Error loading print format” | Missing .qr2/.fr3 template | Reinstall template from SAE disk |
| ”Access denied” | Insufficient folder permissions | Adjust security permissions |
| ”Invoice cannot be printed” | Invoice pending cancellation | Wait 72h or use external XML viewer |
| Logo or data missing in PDF | Outdated template | Update template with company data |
Prevention
| Action | Benefit |
|---|---|
| Back up XML folder weekly | Avoid loss of tax receipts |
| Do not move the CFDI folder without updating the path in SAE | Prevent file-not-found errors |
| Keep templates in default path | Simplify reinstallation and updates |
| Store XML copies in cloud storage | Access from any computer in emergencies |