How to: Prevent CrashPlan Pro from shutting down abruptly

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11 Responses

  1. Worked perfectly. Thank you!!

  2. Kent Linkletter says:

    Thanks, it worked perfectly for me too. I am very surprised that they allow the client to crash with the service with no notification at all to the end user.

  3. Shmuli says:

    wow, I have been racking my brain looking at ways to stop it from crashing, thinking it was my hard drive that has been acting up, but after changing the number to 2048 in the .ini file it has so far not crashed! Hope that solves my problem.

  4. Alex says:

    Excellent! Solved my problem. Thanks for posting this!

  5. Fred says:

    This solve my problem too!!

    Thanks!!

  6. Kevin Day says:

    Do you know how to find the CrashPlanService.ini file in ubuntu?

    • Juan Carlos says:

      Just found out the following:

      The configuration file is located at:

      C:\Program Files\CrashPlan\CrashPlanService.ini « Windows
      /library/launchdaemons/com.crashplan.engine.plist « Mac
      /usr/local/crashplan/bin/run.conf « Ubuntu · Linux · Debian

  7. Kevin Day says:

    Do you know how to fix this using Ubuntu?

  8. Esteban Cuesta says:

    Thanks so much. This was driving me crazy!

  9. Scott says:

    Thanks for this, it solved my problem of backing up 7.6TB from an Ubuntu VM with only 2GB RAM!

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