The Jetpack server was unable to communicate with your site

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5 Responses

  1. I am having the same issue on http://www.tribe-online.de how did you get this resolved?

    • JCarlos says:

      Actually I just happened to resolve it not so long ago… just never got around to update the post. This is the response I got from the support team:

      I got some information back from our team for you. Can you please check with your host and ask about the PHP configuration? Your host will need to look at the PHP_FCGI_CHILDREN setting and increase the setting from 1 to 2.

      and the follow up:

      After checking with my team, it appears that since the PHP_FCGI_CHILDREN setting is necessary you’ll have to have a host that supports that in order to use Jetpack.

      For a list of hosts that will work with this setting you can go to:

      http://get.wp.com/hosting

      Let me know if that solves the issue for you. If not there is something else you could try but it is more complicated and I never ran it pass their team. Good luck!

  2. André says:

    I don´t know why, but, I downgraded the PHP 5.3 to PHP 5.2 and jetpack stoped to give the site_inaccessible error. Now I can finally use the jetpack

    • Carlos says:

      I tried that but it didn´t work in my case. I am going to guess perhaps you updated the plugin to the latest version. I have found that if you had previously linked your site it works with no problems but if it is a new site you still have to do the workaround. At least it seems they did address some of the issues as I´ve read on other blogs that their issues have been solved with the latest updates.

  3. artyan says:

    If in JatPack error: Ваш сайт должен быть в открытом доступе, чтобы иметь возможность использовать Jetpack: site_inaccessible
    Подробности ошибки: The Jetpack server was unable to communicate with your site [HTTP 403]. Ask your web host if they allow connections from WordPress.com. If you need further assistance, contact Jetpack Support: http://jetpack.me/support/

    Use .htaccess in site with text:

    # BEGIN WordPress

    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ — [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]

    Allow from all

    # END WordPress

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